Storage Units at 9 Coleman Road in Easthampton, MA 01027

Moved in August of 22 at $141 for a 10 x10. Expensive, but was located in a good spot for me. January 23, the price went up to $159. January 24, the price went to $178. Nearly $40 increase in a year and a half.I ended my rental with them in March this year. The facility has a drive-up gate with a code, but the rest of the facility is 'secured' with livestock gates that you can just walk around. And the front gate is wide open usually anyway. I looked and never saw a video camera anywhere, though they may have them. One time a guy driving a truck drove thru and said he was the 'on-site' contact. That means someone drives through there once a day. There is no on-site contact. I was treated nicely and I had no issues personally, but they're just raising rates to be raising rates and I need less of that in my life.

I've had to keep my place in storage for awhile now, Great private place, units are like new, very clean.

Best experience I’ve ever had with any storage unit rental. Jay at Moove In storage has been so helpful and accommodating. Highly recommend!

The customer service is amazing. Everyone was super helpful. The property manager Jay was super nice. 10/10 would recommend.

Awesome staff

Jay and Kate have always been super helpful, great personal service.

Jay was super helpful. Definitely good business!!!!

Very trying time for me with a few challenges and Jay was able to help meet all my needs and make my life easier. Amazing customer service and assistance today. Thank you!!

Excellent service by Jay Goudreau whose communication is always friendly and clear as he presented the steps for renting a storage unit. Greatly appreciated. Thank you.

Clean storage lockers and great customer service

Jay is one-in-a-million!!! His customer service is top notch! I value his service he provides me with my storages! I recommend him to other people. And also has a smile that is infectious and always willing to help me with no hesitation! I totally value his service he gives to me! He is certainly an asset to Moove In Storage and goes beyond his service to myself and others!!!

10/10 experience today! My partner has been using Moove In for years and this was her first time in their office. Jay helped us out, was so friendly and professional! Would definitely recommend Moove In to anyone who needs reliable storage and customer service. Thanks Jay!

My second time renting a storage unit here. Great for college moving ins and outs. Very good rates and excellent admin - we checked in this time with Jay, who was extremely friendly, knowledgeable and helpful.

Jay Was extremely helpful got me a bigger unit and made it extremely easy

The manager at the Easthampton location is a super friendly, and honest....6 stars 🌟 for the guy!

Jay and Kate were welcoming, professional and efficient right from the start. Never knew I could feel relaxed in the middle of a chaotic move, but I did feel 'everything's going to be alright' when I was at Moove In!

Fantastic staff over at moove in storage!! Been working with them through another business for some time and they are always a delight! It’s always katelyn or a gentleman who will come in and they are both fantastic! Will definitely use them if ever in a need for storage space.

Just moved to the area. Needed a storage locker for a while. Called the 4 facilities in the area. 1 never called back. One didn't have any availability. One was twice the cost...and there was MooveIn Self Storage. These folks were easy to work with and far and away the nicest people as well. Wonderful experience. The locker lock is included and you may get your first full month free. Can't ask for any more than that. I worked with Jay who was EXCELLENT at customer service. HIGHLY recommend!

Awesome customer service, attention to detail, clarity, and extra effort to make sure the customer is getting the best deal and the best product to match our needs. Thanks Tim and Mooove In Self Storage!

We love Moove In Self Storage for all our storage needs! Great service, quick response and ease of use!

Customer service was great to work with. They made the process start to finish a breeze. The location is great and easy to access. Reasonable monthly rate and one free month to boot!

During a hectic move, Jay and Katelyn of Moove in Self Storage have been a great help. They helped set us up with multiple clean, dry, and secure units. As our needs evolved, they helped streamline the paperwork and gave us a clear explanation of the best options available for our needs. We have been exceptionally well served by Jay and Katelyn of Moove In Self Storage.

Been a happy customer with Moove in storage for a few years now and i couldnt be happier, Jay is Super friendly very professional and just and overall great guy. Look forward to being with them for the years to come! -josh

The staff at Moove In Storage are extremely helpful in helping pick out the right storage space that you will need. They are also very nice and professional people. I highly recommend this storage company to anyone searching for a place to store their property!!!

Very clean and Jay was extremely helpful!

Effortless experience. The manager (Jay) was polite & friendly!

I was torn between 4 and 5 stars here. I'm an 8 year tenant and after Moove In took over there were some pretty steady rate increases. I started at 125 a month for a 10x20 and paid that for a couple years. By early this year I was up to 234 (including $12/mth insurance). Not really a complaint. What hasn't gone up in price over the last 5 or 6 years? Always had good notice of changes or increases. Very professional company overall. I actually downsized to a 5x10 after finally reducing my volume of stuff! Stayed with Moove In. Facility is clean and secure. Never had a problem in 8 years. So 4.5 to 5 star rating. Thanks.

Online access to lease storage unit was a fast and easy process. Confirmation message of the rental agreement had clear directions on access to the facility and storage unit was ready for us upon arrival.

Wonderful customer service! Go above and beyond to help!

I have rented units with a few different companies and i must say, so far this is the best. You have an outstanding representative at the Northampton location by the name of Jay. He made the transactions VERY pleasant and was so funny. It was a pleasure having Jay assist me with everything I needed and on the day of my move i realized i needed a bigger unit and Jay just happened to be onsite when i arrived at the Southampton location and was able to set me up instantly in a bigger unit. Hold onto this gentleman, he is what customer service should be and look like. I also had the pleasure of speaking to Jess, another rep in this office and she was just as pleasant and humorous as Jay!! You have 2 outstanding reps, give them raises and hold onto them!!!

The staff are helpful and responsive. The storage units are clean and secure.

Super friendly and helpful staff

Heather Merrill was very professional and helpful. The rental unit is clean , well located and secure.

Had a pleasant check in experience with Heather out of the Southampton facility. Good communication and service on short notice. Thanks.

Needed to rent a storage unit for a short time. I used the online booking option however I had many questions and concerns on pricing and availability before booking. I called the Northampton office and spoke to Heather on more than one occasion. Heather was very polite and helpful each time we spoke even offered if needed to change my unit to a more accessible unit if I needed to turn around with my trailer. The unit was available same day nice and clean with a free lock and a free month as well. I would highly recommend you call and talk to Heather if you need to rent a storage space..

Heather is a lifesaver! I had a minor issue with my unit and thanks to her being knowledgeable she was able to get everything straightened out in a timely manner. Great facility!

I was nervous to store my furniture, I have never done that before. Thanks to Heather’s kindness and expertise I knew this was the best place for storing my important items! Thank you Heather for making my first experience flawless!!

The staff at Southampton Moove In are so far beyond the scope of expectation when dealing with a storage unit company. The owners provided a courteous and complete service, answered any questions, and made me feel secure in my decision to choose them. Units are clean, well monitored, and private. very highly recommend.

Had an excellent experience with Moove-In Self Storage. Had no issues with my unit and when it was time to move out Chris Corso helped me tremendously. Could not have been done without great customer service from Chris.

Nice and clean storage units and super helpful staff!

Was great getting into unit

Heather was great

Heather and Chris are fantastic! Extremely accommodating, responsive, and made it so easy to book a rental storage unit. I feel confident in booking through them, and appreciated their customer service!

Great service. Called Heather and she helped me out right away. Same day service!

Tanya helped me sort out issues with the website! Thank you Tanya! I hope Moove in Self storage central website will update the contact phone number as well as the actual physical address of the unit!

My rental experience was absolutely fantastic! Clean and secure facility! I have to say that Tanya was absolutely fantastic to deal with! She is so nice and takes care of everything to make the process simple! I highly recommend this storage facility!

Excellent storage facility, I rented for 2 years. Tanya the manager is especially helpful and always available. Well managed and a great location for me. Highly recommend.

So helpful setting everything up!! Happy to keep my things here!

Really appreciate the great service!

Great customer service experience with Tanya at the local office here in Easthampton. She was kind, courteous, and friendly. She helped me figure out getting a larger unit as it became available and the price was reasonable.

Expensive Clean and dry

A fine place to store you’re things. You do need to bring your own ramps to clear the concrete slab if you plan on storing a lower riding vehicle!! Not as simple as driving straight into a level unit!

The customer service is excellent just as another reviewer noted. I was a brand new customer when Moove In Self Storage took over management of the business and I was a little confused. Tanya was so patient with me and helped me out, answering questions and explaining the new owner's philosophy. I was really happy to be a customer and have always felt assured knowing Tanya is there in case I need her. She's the best!

quick and easy, friendly and helpful management. thanks

Tanya's work at Moove in self storage is great, I couldn't ask for better.

It was a wonderful experience thanks to Tanya Vaitovas Property manager of Easthampton,she did everything to accommodate us in a friendly efficient manner,during a very stressful time for us moving my son belongings The storage is very clean and dry.

I am very pleased with my experience. The people are very friendly and helpfull. Easy access to my unit any time. I would highly recommend moove in self storage. A great experience for my first time storing my belongings.

Units are accessible and clean and rates competitive. Both automatic and pay as you go options are available. They have been very responsive. When I needed to transition to a larger unit, Tanya (the manager) made it easy even in the midst of the company being bought out by the present owners. Highly recommended.

Have used storage facilities for many years in VT and here in MA. I find Moove In to be very professional and courteous . I've never had any problem with this company. Thanks for being professionals!

Tanya was wonderful to deal with in solving our storage issues. She made it very easy to sign up for the unit we needed and explained the details of how the process worked.

I would like to recognize an employee. My family already had things in storage before Moove In Self Storage took over. Tanya Vaitovas helped me over the phone to make it a smooth transition. Months later, when my banking account changed, she answered all my questions, helped me to update payment information, and she promptly emailed me forms and receipts. Tanya is both friendly AND efficient. I can't praise her enough.

Tanya has always been very helpful when I reached out for help. I really appreciate her service and professionalism!!

Good value. High ceilings make for lots of space.

The units are clean and well-maintained, but the star of the show here is customer service. Tanya is amazing! Some of the best customer service I have ever experienced. You don't realize how important responsiveness & competence is until you're mid-move and everything is stressful, and then someone like Tanya is running the facility. She went well out of her way to help me figure out what I needed and reserve my unit in advance, and was personally, readily available at every step of the way. She was direct and kind and we spoke half a dozen times (my situation got a bit complicated), and each time I hung up the phone, happy and confident that everything was taken care of. If I need to rent a storage unit in the future, I'd rent here every time. Smooth sailing.

Staff was kind, courteous, and knowledgeable. On the internet I was easily able to reserve a storage unit, then by talking to a staff member on the phone I was able to quickly access my unit within 24 hours of making the online reservation. I was very appreciative of how easy the staff made it to get in and start using my unit right away.

Everyone was very friendly and helpful!